We are happy fixing up our houses to make them look nice. We also understand that accidents will happen and things get broken. No problem! Please call us when repairs are needed and we'll take care of them as soon as possible.
When repairs are the result of old age or malfunctions, there is no charge. But others like broken windows, clogged drains due to tampons, stuck garbage disposals due to beer caps, holes in the wall due to irresponsible use, we're going to send you the bill and deduct it from your security deposit.
All routine maintenance needs should be e-mailed to our office. Please e-mail noxinvestments@googlegroups.com. Make sure you specify your address. Please put your name and telephone number in the event our maintenance staff needs to contact you. We try to resolve all maintenance problems within 72 hours. During turnover, however, maintenance may take a little more time because of all the requests we receive.
If you have an actual emergency, text or phone at (248) 212-5540. Leave a message with your name and house address, and you tell him the problem, ane we will call you back real quick.
In case of Fire, Gas Leak or Medical Emergency call 911.
What is emergency after-hours maintenance?
Flood
Sewer Back-up
No Heat